Backup and restore

Backups vary by our offering and their retention is governed by our data retention policies.

Below are details on our Recovery Point Objective (RPO) and Recovery Time Objective (RTO) for our Platform.sh Professional and Platform.sh Enterprise offerings.

Platform.sh Professional

With Platform.sh Professional, we have enabled our clients to manage their own backup and restore functions. Please see the backup and restore page for details.

RPO: User defined. The RPO is configured by our clients.

RTO: Variable. Recovery time will depend upon the size of the data we are recovering

Platform.sh Enterprise-Grid and Enterprise-Dedicated

RPO: 6 hours. Platform.sh takes a backup of Platform.sh Enterprise environments every 6 hours.

RTO: Variable. Recovery time will depend upon the size of the data we are recovering