Platform.sh User Documentation

Backup and restore

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The frequency of backups varies based on the backup schedule. Retention is governed by the data retention policy. This section details the recovery point objective (RPO) and recovery time objective (RTO) for each option.

Preview environments Anchor to this heading

For preview environments, users can manage their own manual backup and restore functions. See how to back up and restore.

RPO: User defined. The RPO is configured by plan owners.

RTO: Variable. Recovery time depends on the size of the data being recovered.

Basic and Advanced schedules Anchor to this heading

RPO: 24 hours. Production environments on Basic and Advanced schedules are backed up every 24 hours.

RTO: Variable. Recovery time depends on the size of the data being recovered.

Premium schedule Anchor to this heading

RPO: 6 hours. Production environments on a Premium schedule are backed up every 6 hours.

RTO: Variable. Recovery time depends on the size of the data being recovered.

Dedicated environments Anchor to this heading

RPO: 6 hours. Dedicated environments are backed up every 6 hours.

RTO: Variable. Recovery time depends on the size of the data being recovered.