User Documentation

Multi-Factor Authentication (MFA)

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Multi-Factor Authentication (MFA) enhances security by protecting both your organization and every user account that interacts with it through SSH or the API.

When MFA is enforced within an organization, every project contributor must enable MFA on their user account so they can run Git commands, SSH into an environment, or trigger actions through the API.

Enable MFA on your user account Anchor to this heading

To access an organization that enforces MFA or any of its projects, you must enable MFA on your user account. Failure to do so results in forbidden access to the organization from the Console or API, and an error message when trying to SSH into its environments.

To enable MFA on your user account, follow these steps:

  1. In the Console, open the user menu (your name or profile picture).
  2. Click My profile
  3. Click Security.
  4. Click Set up application.
  5. Follow the instructions for the chosen authentication app.
  6. Click Verify & save.
  7. Refresh your SSH credentials by running platform login -f in the CLI.

Enforce MFA within your organization Anchor to this heading

Tier availability

This feature is available for Elite and Enterprise customers. Compare the tiers on our pricing page, or contact our sales team for more information.

As an admin user, to enable MFA, open a support ticket and request for MFA to be enforced within your organization.

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