Platform.sh User Documentation

Resolve access issues with source integrations

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If you add a user to a Platform.sh project, but you haven’t added them to the remote repository on GitHub, GitLab, or Bitbucket, they can’t clone the project locally.

That user might try to clone the repository using the CLI with the following command:

platform get PROJECT_ID

In this case, the user gets an error similar to the following:

Failed to connect to the Git repository: git@github.com:organization/repository.git
Please make sure you have the correct access rights and the repository exists.

Solution: Check external repository access rights Anchor to this heading

To enable the user to clone the repository, grant them the correct access rights for the integrated repository.

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