Platform.sh User Documentation

Security and compliance

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Note

Your main source of information about the security, privacy, and compliance of the Platform.sh products and services, is now the Platform.sh Trust Center.

Backup and restore

See backup policies and the recovery point objective (RPO) and recovery time objective (RTO) for various schedules.

Data retention

Platform.sh logs and stores various types of data as a normal part of its business. This information is only retained as needed to perform relevant business functions. Retention periods vary depending on the type of data stored. If a legal obligation, law enforcement request, or ongoing business need so requires, data may be retained after the original purpose for which it was collected ceases to exist.

Project isolation

Learn how project isolation is handled at Platform.sh

Web Application Firewall (WAF)

Find out which WAF options Platform.sh offers to help protect your site.