Getting Help

If you're facing any issue with Platform.sh, you can submit a support ticket from the Platform.sh management console.

Support Ticket

You will be redirected to a list of your support tickets, and you can click to open a 'New ticket' at the top of the page.

Empty Support Ticket

File your issues in the fields for the new ticket and Submit.

New Support Ticket

You can also open a support ticket directly from your user account.

You are more than welcome to hop-on to our public Slack chat channel.

And you are always invited to drop us a line at our contact form.